Central Reception Desk
First point of contact for referral to the appropriate care structure
WMC EMERGENCY
Provider
Emergency Department Optimization: from Practice for Practice.
A well-organized emergency department is unfortunately a rarity. The reasons for this are diverse and manifold.
While in some places the emergency department lacks the necessary internal attention, in many hospitals there is an additional spatial problem. This is where WMC EMERGENCY comes into play – with comprehensive knowledge and clear goals for sustainable success.
Current Challenges
Overcrowded emergency departments are one of the biggest problems in German hospitals. The daily collision of elective and emergency patients makes care a major challenge for nurses and doctors. Furthermore, the G-BA resolution for graduated emergency care requires a rethinking in many areas of hospitals – thus placing emergency departments at the center of medical care.
We support you with state-of-the-art emergency department concepts, whether for existing facilities or new construction planning.
Emergency Departments: Problem Children in Healthcare
The solution lies in increasing efficiency.
Those who reorganize the processes in the emergency department benefit on many levels: in terms of quality of care, patient satisfaction, and employee retention in times of skilled labor shortages, and last but not least, economically. While revenue increases in elective areas are hardly achievable anymore, there is almost always room for improvement in the emergency department.
For us, modern emergency departments and occupancy management go hand in hand. Stagnant discharge processes on the wards, exhaustion of treatment capacities, or time-consuming bed allocation can only be truly improved through modern occupancy management.
➜ Necessary optimization measures can now also be supported through the transformation fund.
Our Solutions
The following concepts, developed and tested over many years by emergency medicine expert Dr. med Tim Flasbeck, form the focus of our solutions:
360 Degree Analysis
The 360-degree analysis by WMC EMERGENCY creates a reliable foundation for INZ projects – structured, data-based and G-BA-compliant. It includes the evaluation of relevant key figures, supplemented by an employee survey to identify operational weaknesses. This is followed by an on-site inspection with analysis of the premises, patient flows, and processes. Finally, an expert report bundles all findings and provides concrete recommendations for action for spatial and operational concepts – eligible for funding and practice-oriented.
Spatial concept
As part of a basic analysis, WMC EMERGENCY calculates the future required treatment capacities of the ED – taking into account expected patient numbers and length of stay. On this basis, existing structures are further developed or cost-efficient new buildings are planned. The focus is on optimized routing, maximizing overview, and targeted management of patient flows. The result: a spatial and operational concept that integrates both spatial and procedural improvements – future-proof and eligible for funding.
Operational concept
G-BA-compliant operational concept for the emergency department with targeted implementation of process changes. Secondary activities are eliminated so that the focus is fully on emergency care. Clear responsibilities and competencies prevent work interruptions. Processes are centrally controlled, a central desk optimizes the workflow. Employees are trained and certified in ESI triage for safe patient referral to the outpatient sector.
ESI Triage
The Emergency Severity Index (ESI) is a central component of modern emergency care and enables structured initial assessment. This allows patients to be identified early – both for clinical care and for outpatient settings. The ESI plays a key role at the new initial assessment points. A complete implementation is offered: including triage training, certification, and training of triage instructors.
Occupancy management
A modern bed management ensures that emergency patients are actively considered in bed allocation. Clear occupancy rules and synchronized discharge processes in the wards make procedures more efficient – with the aim of avoiding unnecessary phone calls and optimally utilizing the potential of digitalization. The introduction of a bidirectional holding area ensures a smooth patient outflow from the emergency department and wards.
Emergency Department Structural Audit
Whether upcoming or pending MD structural audit – early and targeted preparation is crucial. Support is provided with on-site simulation, professional accompaniment on the audit day, and a structured analysis of the audit report. This ensures that your clinic is optimally positioned.
Utilizing Transformation Funds and Shaping Sustainable Emergency Care
A Sustainable – and within the Framework of Current Legislation, Strategic, Structured, and Tailored – Structural Change in Emergency Care is Urgently Needed.
The Integrated Emergency Center (INZ) is considered the key to a modern, future-proof, and efficient emergency department. With the Transformation Fund, hospitals now have the opportunity to reposition themselves in this area: The INZ fulfills central requirements for the eligibility of integrated emergency structures according to funding criterion 6 (FTB 6). This enables the development of long-term sustainable care structures, where patient inflow and throughput are rethought and efficiently organized.
The Transformation Fund as a Strategic Lever for INZ Projects
Through the Hospital Transformation Fund (KHTF), all steps for establishing an Integrated Emergency Center (INZ) can be funded – from planning through construction measures to operational implementation.
WMC EMERGENCY supports clinics with a holistic 360-degree approach throughout this entire process – strategically sound, G-BA-compliant, and in accordance with the requirements of the KHVVG.
Whether Construction, Technology, or Organization – Eligible Measures and Costs Arise from Different Areas with Concrete Transformation Potential:
Concept Development Implementation Support
- Quick check for G-BA compliance future viability
- Spatial and care concept (new or further developed)
- Support in implementing necessary process changes
Structural Measures
- Renovations adjustments (e.g., central reception desk, shock room, KV practice)
- Connection to imaging observation unit
Medical-technical Equipment
- Setup of a point-of-care laboratory (POCT)
- Telemedicine systems (health boxes, eHealth terminals)
Digitalization IT
- IT security data protection (GDPR-compliant)
- Software/hardware for digital patient management, initial assessment (ESI triage) occupancy management
Personnel Qualification
- Training in triage process control
- Instructor training quality assurance
Your Contacts
Dr. Tim Flasbeck
Phone: +49 (0) 89 26 20 84 0
Email: kontakt@wmc-healthcare.de
Burkhard Holz
Phone: +49 (0) 89 26 20 84 0
Email: kontakt@wmc-healthcare.de
Would you like to quickly easily find out how we can support you in planning and implementation?
Simply write to us now via WhatsApp – direct, personal without obligation!
WMC EMERGENCY
Our expertise is based on experiences from practice and the conception and implementation of national and international projects. Our team consists of high-ranking employees – including internists, nephrologists, emergency physicians, emergency nurses, and business administrators. They are all united by comprehensive knowledge about emergency care and emergency departments.
Our Services for Providers (Hospitals)
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